The CEOs of Accenture and Delta on how they treat “fear and uncertainty”

• To CEO today daily: Diane Brady speaks Accenture CEO JULIE SWEET AND Delta air lines CEO Ed Bastian.
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Good morning. I remember asking a man in Helsinki why is her country often classified as the happiest on the earthAt this point he was leaning and said: “It depends on how you define” happy “. What causes a happy employee in a coverage fund can be different from what motivates the workers of a hospital or a hotel company. There are good standard practices such as respect, fair salary, interesting work and the meaning of the community, of course. But I concluded that the most important factor in promoting happiness is the leadership at work. inspirers to work, as we have seen in the Fortune 100 best companies to work For the list.

I had the opportunity to speak earlier this week with two leaders whose companies are repeatedly on our list: Accenture CEO and CEO JULIE SWEET I Delta air lines CEO Ed Bastian. They joined me for a webinar next to the CEO to work Michael C. Bush, our partner in gathering the ranking, which is from 1.3 million responses from employees.

Our conversation focused on how to direct and manage change in these volatile times. “I was joking with a colleague who redefined what r i r must be resilience and results, because it is what I feel I am focusing -ME,” said Sweet to whom Transparency about treatment with cancer I was personally inspired. “We can only control what we can control.” Among other things, he now uses his daily walks as a time to connect with the people of his life. It is also duplicating the learning culture it has fostered at the top, from reading HopeAn autobiography of the late Pope Francis, in regular reviews with the database enabled by ACENTURE AI-AI-Tariffs. “To be able to invest in being fast for your employees as they go through these difficult times.”

In the meantime, Bastian is removing lessons from the pandemic. “Instead of R and R. I called it D and D: differentiated and durable.” What this means in practice is to focus first on employees, most of which I just got a 4% rise Despite the economic uncertainty ahead. “The most important people to listen to are theirs, to understand what they need to be able to take care of the hundreds of millions of people we serve,” he said, adding that “sometimes this is when we need leadership to be considered as never before.” (If you have not read Shawn Tully Bastian cover profile In our current number, you should.)

Bush agreed, arguing that “there is more fear and uncertainty in the workplace than at any time since we have been in business to the big place to work.” A brilliant place: the leaders they speak with more in their communities, not only in their companies. “The same people who want to have a great place to work want a great place to live.” Click here to see a video of our conversation And thanks to all of you who have joined you.

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Contact CEO daily through Diane Brady at Diane.brady@fortune.com

This story originally presented to Fortune.com